ITECS Overview

ITECS provides IT services and support to students, faculty and staff in the College of Engineering. Its staff develops the academic and administrative computing infrastructure used by the college, which includes labs, desktop support, help desk, student-owned computing, storage and file services, server administration, web development, software licensing, networking, and other areas of IT service.

Both academic and admnistrative computing are supported by the ITECS Help Desk in 204 Daniels.
Write eoshelp@ncsu.edu or call 919-515-2458.

Academic Computing and Eos

The primary mission of ITECS is to build and support the Eos computing environment, which is used by engineering students in on-campus labs and via student-owned computers. Guided by the COE Computer Committee, ITECS acquires and installs the hardware and software that faculty need for teaching. Engineering software may run on one, two, or all three of our lab platforms: Sun Solaris, Microsoft Windows, and Red Hat Linux. It is also available via remote access and in the ITECS-originated Virtual Computing Lab. ITECS works with department IT staff to support the discipline-specific needs of individual departments, and with university IT groups, such as DELTA and OIT, to share and develop technologies that benefit both college and university computing.

Administrative Computing

In addition to its academic mission, ITECS develops and supports a Windows Active Directory environment for nearly 150 college and department administrative staff. Peoplesoft and other administrative applications are provided by OIT but administered to staff desktops through ITECS. Administrators make some use of the Eos infrastructure, e.g., AFS storage and web resources, but largely use a separately managed desktop that facilitates their access to administration-specific tools.