Our ITECS Help Desks in 204 Daniels on main campus and 1002 Engineering Building I on Centennial Campus are staffed 8:00-5:00 Monday-Friday to help faculty, students and staff with their computing needs and problems. Contact the Help Desk by writing firstname.lastname@example.org or phoning 919-515-2458.
Drop-in visits, phone calls and e-mail to the help desk are logged and tracked in the ServiceNow call-tracking system to make sure they are routed to appropriate personnel and answered. Support services are for computing users in the NCSU College of Engineering only.
Contact: Charles Hunt, ITECS Assistant Director and Help Desk Manager
Senior Help Desk Staff
Proceed to our ITECS Help Desk site to search our Help Desk Knowledge Base and FAQ.