Our ITECS Help Desks in 204 Daniels on main campus and 1002 Engineering Building I on Centennial Campus are staffed 8:00-5:00 Monday-Friday to help faculty, students and staff with their computing needs and problems. Contact the Help Desk by writing eoshelp@ncsu.edu or phoning 919-515-2458.

Drop-in visits, phone calls and e-mail to the help desk are logged and tracked in the ServiceNow call-tracking system to make sure they are routed to appropriate personnel and answered. Support services are for computing users in the NCSU College of Engineering only.

Contact: Charles Hunt, Help Desk Manager

Senior Help Desk Staff

Proceed to our ITECS Help Desk site to search our Help Desk Knowledge Base and FAQ.