Our ITECS Help Desks in 204 Daniels on main campus and 1002 Engineering Building I on Centennial Campus are staffed 8:00-5:00 Monday-Friday to help faculty, students and staff with their computing needs and problems. Contact the Help Desk by writing eoshelp@ncsu.edu or phoning 919-515-2458.

Before heading inside for class, an ISE student works on his computer in front of Daniels Hall.

Before heading inside for class, an ISE student works on his computer in front of Daniels Hall.

Drop-in visits, phone calls and e-mail to the help desk are logged and tracked in the ServiceNow call-tracking system to make sure they are routed to appropriate personnel and answered. Support services are for computing users in the NCSU College of Engineering only.

Contact: Charles Hunt, ITECS Assistant Director and Help Desk Manager

Senior Help Desk Staff

Proceed to our ITECS Help Desk site to search our Help Desk Knowledge Base and FAQ.