For help, send email to, call 919-515-2458, or visit one of the ITECS Help Desks in 204 Daniels on main campus or 1002 Engineering Building 1 on Centennial Campus. Or contact your Department IT Support.

ITECS Administration

First Last Name Position Telephone
Michelle Bailey Business Services Coordinator 919-515-2497
Keith Boswell Jr Director of Technology (ITECS) 919-515-7930
Thomas Miller Vice Provost for Distance Education and Learning Technology Applications
Associate Dean, College of Engineering


First Last Name Position Telephone
Mitch Amiano Web Programmer and Developer 919-515-0603
Tony Baumann Software Manager 919-513-2248
Billy Beaudoin Systems Manager 919-515-6960
Rennie Bidgood Technical Documentation Specialist 919-515-9786
Cory Bowers Technology Support Analyst 919-515-2458
Erik Britt Systems Programmer Analyst 919-515-6960
Mark Brooks Technology Support Analyst 919-515-2458
Mike Eldridge Technology Support Analyst 919-515-2458
Matt Fields Web Programmer and Developer 919-515-2342
 Lyly Galarza-Punter UI/UX Developer 919-513-4799
Gary Gatling Systems Programmer Analyst 919-513-4572
Tim Godwin Systems Programmer Analyst 919-513-4573
Margaret Hudacko Senior Web Developer 919-513-1642
Charles Hunt Help Desk Manager 919-515-3536
Matt Pollard Systems Programmer Specialist 919-513-0081
Joshua Snapp Systems Programmer Analyst 919-515-9634
Lorenzo Watson Technology Support Analyst 919-515-2458
Dustin Wheeler Software Engineer 919-515-9786
Web Programmer and Developer  919-513-1639